Policies

Last updated: 9 October 2026

Full pages: Privacy Policy · Terms & Conditions · Refund · Return · Cancellation · Shipping & Delivery · About Us · Contact Us

Kanikara is the trade name of Pooja Sharma, a sole proprietorship (GSTIN: 08IIRPS9583R1ZE) with its registered place of business at F-1, G4, Mangalam City, Near The Failure Group, Hathoj, Jaipur, Rajasthan – 302012, India.

Terms & Conditions

By using Kanikara's website and placing an order, you agree to these terms. Product images and descriptions are shown as accurately as possible, but slight variations in colour, weight, dimensions or finish may occur due to the handmade nature of jewellery. Prices are subject to change without notice. We reserve the right to cancel any order at our discretion, in which case a full refund will be issued. These terms are governed by the laws of India.

Privacy Policy

We collect your name, phone number, email and delivery address only to process your orders and communicate with you about them. Payment details are handled directly by our payment partner (PayU) and are never stored on our servers. We do not sell or share your personal information with third parties, except as required to fulfil your order or by law. You may request access to or deletion of your data by contacting us.

Shipping Policy

Orders are usually dispatched within 2–5 business days. Delivery timelines vary by location and are shown at checkout where possible. Shipping is free on all orders.

Cancellation & Refund Policy

Orders can be cancelled before they are dispatched — contact us as soon as possible if you wish to cancel. Once dispatched, cancellation is not guaranteed. Unworn, undamaged jewellery in its original packaging can be returned within 15 days of delivery for a refund or exchange. Refunds for prepaid orders are processed to the original payment method within 7–10 business days.