Return Policy

Last updated: 9 October 2026

Return window

You can return an eligible piece within 15 days of delivery. Please contact us on the phone number or email below to start a return before sending anything back.

Eligible items

Items must be unworn, undamaged and in the original packaging with all tags and invoice. Pieces that show signs of wear, alteration or damage after delivery cannot be accepted.

Not returnable

Made-to-order or customised pieces, engraved pieces, and gift cards cannot be returned unless they arrive damaged or defective.

Damaged or wrong item

If you receive a damaged, defective or wrong item, tell us within 48 hours of delivery with photos, and we will arrange a replacement or refund at no cost to you.

Refund after return

Once the returned piece is received and checked, the refund is processed as described in our Refund Policy.

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